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Quote:The best-seller that helps you say: “I just said ‘no’ and I don’t feel guilty!”  Are you letting your kids get away with murder?  Are you allowing your mother-in-law to impose her will on you?  Are you embarrassed by praise or crushed by criticism?  Are you having trouble coping with people?  Learn the answers in When I Say No, I Feel Guilty,  the best-seller with revolutionary new techniques for getting your own way.ReviewsQuote:This book, read as a teenager, took me from doormat, to door bitch. And boy, did I need it! I found it in some crummy op shop, devoured it, and never looked back (much to other’s dismay). Hah! NO! NO! NO! Love saying it!Great guide to communication and assertiveness training. Which 90% of the management personal and healthcare providers I have known would start practicing…