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Jagdish Sheth & Andrew Sobel – Clients for Life

Jagdish Sheth & Andrew Sobel – Clients for Life (2000)(OCR).pdf
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This new exclusive material is part of  the Coaching: get good, get rich! group buy.This group buy is still open and the forum is listed at: for Life:Evolving from an Expert for Hire to an Extraordinary AdvisorAuthors: Jagdish Sheth & Andrew SobelPublished: 2000Book Description:  267 pages scanned, OCRed & bookmarked.Based on groundbreaking research, Clients for Life sets forth a comprehensive framework for how professionals from all fields can develop breakthrough relationships with their clients and enjoy enduring client and customer loyalty. Supported by over 100 case studies and examples drawn from consulting, financial services, law, technology, and other fields, Clients for Life illustrates how you can evolve from an expert for hire–a tradable commodity–to an extraordinary advisor. Riveting portraits of both exceptional contemporary professionals and legendary advisors such as Aristotle, Thomas More, Niccolò Machiavelli, and J.P. Morgan reveal how great client relationships are achieved in practice. If you’re concerned with improving client retention, client loyalty, relationship management, and the overall quality of your business relationships, Clients for Life is, in Tom Peter’s words, “A must read.”DR. JAG SHETH is a renowned scholar and world recognized authority in the field of marketing. His insights on global competition, strategic thinking and customer relationship management are considered revolutionary.Prior to his tenure at Emory University, Professor Sheth was a distinguished faculty member at the University of Southern California, the University of Illinois, Columbia University and the Massachussetts Institute of Technology.Professor Sheth has published more than 200 books and research papers in different areas of marketing and business strategy. Many of these are considered classic references.His timely advice promises to aid business leaders looking to develop immediate and long-term strategies for improving their competitive position.http://www.jagsheth.net/Andrew Sobel is the leading authority on the skills and strategies required to develop enduring client loyalty. The author of three acclaimed books, he has conducted twelve years of unique research into the ingredients of breakthrough client relationships.He was a senior vice president at a leading global consulting firm, and has personally worked as an advisor to senior executives for over 25 years. Andrew helps a wide variety of services firms develop their clients for life.http://www.andrewsobel.com/Please keep this a elib exclusive, thanks.Thanks to brotherS for starting this group buy and to everyone who supported this group buy.Contributors: Ratio FreeElite/VIP: 2 weeksPower Users (PU): 7 weeksUsers: Upgrade to PU or contribute to the group buy at: are the standard group buy lead times.Thanks, Mazen

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