Description

Smaller and Compressed version of – MasterClass – Chris Voss Teaches the Art of Negotiation Version Size is 504 MB Sales Page – https://www.masterclass.com/classes/chris-voss-teaches-the-a…14 LessonsDuring his 24-year tenure at the FBI, Chris Voss developed a set of negotiation skills that apply as aptly to everyday life as they did in high-stakes national and international crime. He rose to become the bureau’s lead hostage negotiator, handling more than 150 international cases, and now he’s CEO and founder of the Black Swan Group, where he and his team train individuals and executives to be effective negotiators.Also trained by Scotland Yard and Harvard Law School, Chris has shared his unique insight through his bestselling book “Never Split the Difference: Negotiating as if Your Life Depended on It.” Now, through his MasterClass, he’s sharing his field-tested techniques with you.Career FBI hostage negotiator Chris Voss teaches you negotiation strategies and communication skills to get you better results every day. Includes a downloadable workbook that breaks down Chris’s negotiation tactics, plus examples of how to use skills like mirroring, labeling and more.In Chris’s MasterClass, learn tactical empathy and a collaborative approach to negotiating based on human nature. Chris teaches you advanced communication skills like mirroring, labeling, and mastering your delivery. He uses mock negotiations and real-life lessons from his time at the FBI, including a Chase Manhattan Bank robbery and an international kidnapping, to give you the tools you can use every day, whether you’re negotiating a job offer or a car lease or simply want to enjoy better communication with your family. Learn how to discover critical pieces of information, bargain like a pro, and change the dynamic of your interactions so you can experience better outcomes and get more of what you want out of life.Lesson Plan01 – Tactical EmpathyMeet your new instructor: former FBI lead international kidnapping negotiator Chris Voss. While many believe that negotiation is a battle, Chris sees successful negotiation as a collaboration rooted in empathy.02 – MirroringMirroring is one of the most simple yet effective techniques in any negotiator’s repertoire. Through simple repetition, Chris demonstrates how you can gather vital information in a negotiation and put your counterpart at ease.03 – LabelingLearn how you can use labels—verbal observations of feelings—to neutralize negative emotions in a negotiation or reinforce positive ones to create a better deal.04 – Exercise: Mirroring and LabelingHow does a conversation about escape room games lead to deep insights into someone’s character? Chris demonstrates how by using two key negotiation techniques: mirroring and labeling.05 – Mastering DeliveryThe way you say something during a negotiation is as important as the words you choose. Chris explores how you can use tone and inflection to your advantage and shares his top tips for online communication.06 – Case Study: Chase Manhattan Bank RobberyIn 1993, two men held three employees hostage at a Chase Manhattan Bank in Brooklyn. Hear Chris’s techniques in action as he shares for the first time the tape recordings of his phone calls with the kidnappers.07 – Body Language & Speech PatternsHow people behave and how they say things can be much more insightful in a negotiation than what they say. This lesson is about looking beyond the surface and distinguishing truth from fiction.08 – Creating the Illusion of ControlWho has more control in a negotiation: the person who’s talking or the person who’s listening? Chris lets you in on the secret to gaining the upper hand in a negotiation and explains how you can shift the power dynamic to your advantage.09 – Mock Negotiation: TeenagerChris plays the part of a father whose teenage daughter wants to spend the weekend with her boyfriend at his parents’ vacation home; he doesn’t trust the boyfriend. Chris demonstrates techniques to get his “daughter” on his side.10 – The Accusations AuditThere are often a lot of feelings in the room when a negotiation starts. Chris teaches you how to use an accusations audit as a means of identifying these feelings and turning negatives into positives.11 – The Value of “No”Most people think the most important word in a negotiation is “yes.” In fact, the opposite is true. Chris tells you why “no” can be the pivotal word that gets you to your desired outcome.12 – Mock Negotiation: RivalThe hardest thing to reconcile in a negotiation is opposing views. Chris shows you how to handle competing agendas without alienating the other side.13 – Bending RealityA negotiation can succeed or fail depending on how you frame your case. Chris walks you through the subtle art of perspective and how to understand a counterpart’s key emotional drivers in order to make a compelling case.14 – BargainingHard bargaining doesn’t have to mean taking a sledgehammer approach. Chris teaches you how to bargain with skill, diplomacy, and tact.15 – Mock Negotiation: SalaryChris demonstrates how to negotiate effectively for a pay increase. Learn why he doesn’t focus the conversation on money.16 – Black SwansBlack swans are game-changing pieces of information that you don’t know when entering a negotiation. Chris walks you through an FBI case where uncovering a black swan led to a breakthrough.17 – Mock Negotiation: “60 Seconds or She Dies”An armed bank robber is barricaded in a bank with one female hostage. He wants a car in “60 seconds or she dies.” Watch as Chris deals with this tense, high-stakes negotiation where one wrong move can lead to a deadly outcome.18 – The Power of NegotiationChris’s motivation for teaching negotiation is deeply personal. Discover why Chris believes negotiation is a powerful tool that can transform your life.