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“Gillian has produced a ‘gem’ of a book – ensuring that a subject which, on face value,appears horrendously complex becomes easily understood and one that the reader can’twait to put into practice. I particularly enjoyed the cookie story!”Gail Scott, Senior Manager, Occupational Health Services, HSBC HR Connect”Gillian Burn’s NLP Pocket Book is beautiful in its simplicity and at the same timeimpressively comprehensive. Well organized and easy to read, the NLP Pocket Booktakes the reader on a pragmatic and useful journey through the best of NLP. It is awonderful overview and I highly recommend it for anyone interested in NLP.”Robert Dilts, NLP Author, Trainer and Co-developerCONTENTSINTRODUCTION 5A brief introduction to NLP, whatit is and who it is for, how it canhelp, setting intentionsTHE FOUR KEY 13PRINCIPLES OF NLPBuilding rapport, creatingoutcomes, developing yoursenses, flexibilityHOW NLP CAN MAKE 31A DIFFERENCEWhy it works, modelling, benefitsin business, taking differentperspectives on challengingsituationsBELIEVE IT OR NOT 39The effect of beliefs, values, memoriesand past experiences, understandinghow enabling and limiting beliefs mayaffect you, creating positive beliefsLOOKING INSIDE THE BRAIN 49Your brain, brain pathways, threeregions, emotions and thinking, sleep,formation of habits, the habit virus,how you think, rewiring your thinking,conscious/unconscious mind, flashbulbmemory, mind/body connection,a story about thinkingWHAT DID YOU SAY? 67Language patterns, filters, your innervoice, negative and positive language,words to take care with, positiveinfluence and persuasionLOGICAL LEVELS 85OF CHANGEOverview of different levels, howthey can help, understanding andidentifying them and using themYOUR PERSONAL RESOURCES 95Accessing your skills, nine rules,creating a resource bank,circle of excellence, creatinganchors, future pacing and‘walking the SCORE’ techniqueCOMPELLING ACTIONS 111Belief assessment to identifybarriers, the Time Line® process,realizing your goals, visualizingyour success and making a start,GEO goal-setting model,creating mastery