Description

TITLE: LEADING WITH EMOTIONAL INTELLIGENCEPUBLISHER: LYNDA LANGUAGE: ENGLISH AUTHOR: BRITT ANDREATTA RELEASE DATE: 2013.12.03FORMAT: ISO STORE DATE: 2013.08.08LEVEL: APPROPRIATE FOR ALL ISO CHECKSUM: AF8DFF0BISO SIZE: 1.091.266.560 B DISKCOUNT: 22 X 50MBRUNTIME: 1H 46M SAVED MONEY: YOU DID!DISKNAME: keiso_llwei Emotions are all around us in the office, and it’s important forleaders to understand how to harness them to cultivateproductivity and positive relationships. In this courselynda.com director of learning and development Britt Andreattashows how to develop emotional intelligence to better lead teamswork with peers, and manage upLearn what emotional intelligence is and how it factors in atwork and discover concrete techniques for raising your ownemotional quotient (EQ). This includes perceiving yourselfaccurately, exercising emotional self-control, practicingresilience, and developing empathy. Then turn those lessonsaround to build your awareness of others and learn to inspirehelpful communication and manage conflictTopics include:What is emotional intelligence?Cultivating emotional intelligenceExercising emotional self-controlWorking with your triggersGetting to know othersMaximizing team performanceBuilding influence