Description

21 Ways to Defuse Anger and Calm People Down – Four CD PackagePrice: $39.95*  (see note below)Don’t be a victim of other peoples heated emotions. Learn peacekeeping skills you’ll use to prevent blowups… mediate disputes… and foster teamwork.You can learn to manage other people’s anger — and turn it into a catalyst for positive change. With this program, you’ll discover 21 specific anger-reducing techniques you can use with your co-workers, customers, employees, bosses… or anyone else who needs a cool head to calm them down.Listen to this skill-packed program, and you’ll soon be ready to step in with sound, sensible answers the next time anger rears its head in your workplace (and at home, too!)These tapes are available in a two or four series set.Note: I believe these are from the tape version, but not sure – could be the CDs are the same material; the sound quality is good even if it is from tape…