Description

This is the Mp3 audio version of Duration: 1h 08m Video: AVC (.mp4) 1280×720 30fps Audio: AAC 48KHz 2ch Level: Appropriate for all Language: EnglishDescription Listening is a critical competency, whether you are interviewing for your first job or leading a Fortune 500 company. Surprisingly, relatively few of us have ever had any formal training in how to listen effectively. In this course, communications experts Tatiana Kolovou and Brenda Bailey-Hughes show how to assess your current listening skills, understand the challenges to effective listening (such as distractions!), and develop behaviors that will allow you to become a better listener—and a better colleague, mentor, and friend.Topics include: * Recalling details * Empathizing * Avoiding distractions and the feeling of being overwhelmed * Clarifying your role * Using attentive nonverbal cues * Paraphrasing what was said * Matching emotions and mirroringURL www.lynda.com/Business-Business-Skills-tutorials/Effective-Listening/176760-2.html